06-30-2021 14:28 - last edited on 07-01-2021 19:00 by LiliyaFitbit
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06-30-2021 14:28 - last edited on 07-01-2021 19:00 by LiliyaFitbit
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I am confused. My macros at the end of the day are 446g carbs, 118g fat, 158h protein and fitbit app reads this equals to 2242 calories. WHHHHHHAAAAT?
Are carbs/proteins not 4 calories, fats 9 calories? What’s wrong with the app?
Moderator edit: subject for clarity

07-01-2021 18:59
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07-01-2021 18:59
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- Who Voted for this post?
Welcome to the Fitbit Community, @Pscolka.
Thanks for the details shared in your post. I understand how you are feeling about this situation and recommend doing the following:
- Log out from the Fitbit app.
- Force quit the Fitbit app.
- Reboot your phone.
- Open the Fitbit app and log back into your account.
Please also review this help article where you can find the information on how to track food and see your macronutrients breakdown: How do I track my food with the Fitbit app?
By the way, I've moved your post to the iOS App board so we can keep our forums organized.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-02-2021 08:36
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07-02-2021 08:36
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My app has been recording nutritional info incorrectly as well. This morning it told me that after breakfast I’d had over 140,000 percent of my daily recommended amount of vitamin A, now, after completing your suggested fix, I don’t have any nutritional data.

07-02-2021 10:36
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07-02-2021 10:36
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Hehe - mine records at 210,000%
Hopefully this glitch with fitbit doesn’t screw up the progress by people who are trying to be in a deficit.

07-02-2021 10:46
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07-02-2021 10:46
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My nutritional values are gone now as well.
please fix your issues, otherwise I will have to choose a different tracing app.

07-02-2021 16:06
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07-02-2021 16:06
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Welcome to the Fitbit Community, @msuttonface. Thank you for your reply, @Pscolka.
Thank you for the details mentioned and the troubleshooting performed. I understand how you are feeling and will be glad to investigate further. Please provide the following information:
- The model of your phone.
- The OS/software version of your phone.
- If possible, please provide a screenshot: How To: Add An Image To Your Post.
@msuttonface Please confirm that your Fitbit app is updated to the latest version: How do I update the Fitbit app?
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

