help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Magnification on iPad app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-29-2017 14:33

‎04-29-2017 14:33

I just got a new iPad and whenever I use the fit Fitbit app the screen is magnified so much I can't see part of it.  It's virtually impossible to enter food in the diary since I can't see the entire screen. I have checked the zoom and magnification features on the iPad and they are both off. I've uninstalled and reinstalled the app but this  didn't fix anything. Any suggestions?

Best Answer
0 Votes
1 REPLY 1

‎04-30-2017 06:33

‎04-30-2017 06:33

You've done some good troubleshooting, @Lijyneabs. I checked on my iPad Pro and do not have that problem. My zoom is off but there is a setting at the bottom of the screen that shows "Maximum Zoom Level 5.0x." What is yours set at? Maybe adjusting that will help. If not, let me know which specific iPad model you have and we can look into this further. 

 

IMG_0107.PNG

Best Answer
0 Votes