Manually added exercise has no data

[SarahRhea]

Today I forgot to track my workout on my fitbit so I logged it after I was done via the app.  All the exercise details are blank when I click on it. The overview screen also shows my average heart rate was 74 bpm which is wrong.  I had my fitbit on and it was recording my rate the whole time and it was always higher than 74 bpm. 

I have an iPhone xr, the phonE, the app, and the band are all running the latest firmware and software. It looks like others might be having the same problem too. 

 

 

 

 

[CarrieLynn]

I am having the same issue... I noticed when looking at the overall data then for the day it had transposed the activity to an entirely different time!

[Jackil2]

Same problem. It records minutes and heart rate but is not linking the I go by time to a manually added activity record. 

[Ninjafrog]

Me too. I have a Charge 3 and running the most recent Fitbit iOS app that updated on Feb 24th. Manual exercise entry no longer working and it has automatically logged 2 exercise sessions at 3am on consecutive days while I was clearly sleeping. Sleeping heart rate very low, so I don’t know why it thinks I was excercising!

[Sinala]

in fact, all data i manually entered in the last years are gone!!! I hope it come back, its pretty scary!

[jpitocco]

Same issue - only data for the work out is for the time.  Started on Wednesday, Feb 26th - I'm on ver 3.15.1