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Not receiving Whatsapp notifications

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‎02-25-2020 20:53 - last edited on ‎02-26-2020 16:32 by Fitbit Moderator

‎02-25-2020 20:53 - last edited on ‎02-26-2020 16:32 by Fitbit Moderator

I stopped seeing what’s app notifications from iPhone XS Max 

 

Moderator edit: Subject for clarity 

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2 REPLIES 2

‎02-26-2020 16:36

‎02-26-2020 16:36

Hi @Alaaism, welcome to the Community Forums! Thanks for your post. 

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know if you're also not receiving phone call notifications? When was the first time you experienced this? I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted.

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‎02-28-2020 07:24

In response to RicardoFitbit

‎02-28-2020 07:24

It happened immediately after the last iOS update 

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