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Map preview is showing incorrect again

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‎09-01-2017 09:11 - last edited on ‎09-02-2017 04:14 by Moderator Alum

‎09-01-2017 09:11 - last edited on ‎09-02-2017 04:14 by Moderator Alum

The little thumbnail map does not match the actual run map since I downloaded the iOS app version 2.39.  This is a recurring issue with Fitbit. Anyone know how to fix it this time? I have forced the app closed and rebooted the phone with no luck. 

 

Moderator Edit: Clarified Subject.

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‎09-02-2017 04:29

‎09-02-2017 04:29

Hello @Limbo, I hope you're having a great day, it's nice to see you around. Smiley Happy

 

Thanks for bringing this issue to my attention. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm sorry for any inconvenience it's caused. We appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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