Messages not Syncing

[Jibegeen]

Hello,
My blaze is no longer receiving phone or text notifications. Any suggestions? Thanks:-)

[jamsch5]

I did the iOS 9.3.2 Apple Update last night.  Now I am no longer getting text or phone call notifications on my Blaze fitbit. Anyone have a fix??

[Jo-s]

It would be hugely helpful if the developers could add in a 'last notification ' screen. So that if you are going through the various screens- steps/calories/active mins. You can check you haven't missed anything. Sometimes you feel a vibration for a notification, but you are outside whee the display is a little hard to read, to be able to double check in better light without having to refer to your phone would be great.

[DerrickS · Accepted solution]

Hi @Jibegeen and welcome to the Community! I'd recommend:

1. Restarting your tracker.

2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

3. Reboot your iOS device.

If the steps above don't resolve the issue, I'd then recommend starting from scratch and re-setting up notifications:

1. Open your iOS settings and forget the Bluetooth bond between your iOS device and Blaze.
2. Reboot your iOS device.

3. Restart your tracker.

4. Open the Fitbit App > click the account button in the bottom right-hand corner > click the Blaze tile at the top > click notifications and turn on your preferred notifications.

Let me know if you need any additional help!

[Jibegeen]

Thank you!!! The Bluetooth recommendation did the job!!
And I LOVE my Fitbit;-)

[DerrickS · Accepted solution]

@jamsch5 @Jo-s Just a heads up, I've merged your posts into this thread. I'd recommend my post above if you haven't already tried it, it should help you both out!

@Jibegeen Awesome! Glad to hear that it worked. 

[Alexstemple]

Hi. I’m having the same issue and tired all of the above and still doesn’t work. Calls and WhatsApp working but not texts? 

[Jibegeen]

I gave up a long time ago and purchased an Apple Watch...worth every penny!


Sent from Yahoo Mail for iPad

[Alexstemple]

Well I can’t afford a Apple Watch but thanx for the help! X

Sent from my iPhone