07-30-2017 03:15 - edited 07-30-2017 03:17
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07-30-2017 03:15 - edited 07-30-2017 03:17
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Hello, as of about an hour ago, I'm missing all of my 'useful' tiles -- steps, floors, kilometers walked, etc. The only tiles remaining are the ones I don't actually use -- weight, water, food, exercise. I have checked the 'edit' function and looked for 'hidden' tiles. There are none. I've restarted the app, restarted my phone (iPhone 6s), and deleted and re-downloaded the app, etc. I've also compared my app interface with that of my wife: All of her tiles are there, but when I check for the same tiles in my app, they are nowhere to be found.
Please help!
Thank you!
Answered! Go to the Best Answer.

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07-30-2017 03:32
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07-30-2017 03:32
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That sounds like your fitbit is no longer connected (the ones that are left are the ones you can use without having a fitbit).
I would try going into the account section of the app and adding your fitbit again as a new device.
07-30-2017 03:32
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07-30-2017 03:32
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That sounds like your fitbit is no longer connected (the ones that are left are the ones you can use without having a fitbit).
I would try going into the account section of the app and adding your fitbit again as a new device.
07-31-2017 04:07
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07-31-2017 04:07
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SteveH,
That did the trick! Thanks a lot!
BB

