04-16-2017 21:24 - last edited on 04-17-2017 09:26 by MarcoGFitbit
04-16-2017 21:24 - last edited on 04-17-2017 09:26 by MarcoGFitbit
I bought my charge 2 on thursday evening. It did not show any sleep record till today morning, when it suddenly showed records for friday and saturday (Its monday morning now) and no sign of sunday night sleep at all. Pls help!
Moderator Edit: Clarified Subject.
04-17-2017 10:10
04-17-2017 10:10
Hello @Ribha, thanks for joining the Fitbit Community, it's great to have you on board!
In this particular case I would like to check the sleep logs in your online Dashboard and check if they're appearing there. If they're not there, I'd suggest you to restart your tracker, then monitor it for the next days to check if your sleep gets recorded. Please make sure the tracker is well adjusted on your wrist, not too tight and not to loose, that way it will have a better reading.
If your sleep logs are showing in the online Dashboard but not in the app, please try the following:
I hope this can be helpful, give it a try and keep me posted in case you need anything else!