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Missing stats in the app

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‎03-11-2021 13:47 - last edited on ‎03-12-2021 18:58 by

‎03-11-2021 13:47 - last edited on ‎03-12-2021 18:58 by

I have no sleep I have no steps awls I have is calories please fix itI have no sleep log I have no minutes I have no miles all I have is

 

 

Moderator edit: subject for clarity 

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‎03-12-2021 18:58

‎03-12-2021 18:58

Welcome to the Fitbit Community, @Amen.

 

Thanks for the details shared in your post. I understand how you are feeling. I was able to see that you have already contacted our Support team regarding this, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎03-21-2021 09:10

In response to LiliyaFitbit

‎03-21-2021 09:10

I just updated my Versa 2.  When is Fit BIt going to add back the active minutes tile?  I need this for my employee wellness program at work.  I am highly unhappy with the change to zone minutes.  How am I able to monitor my active minutes (did I mention it is a requirement for my employee health program a large hospital?).  When I achieve my active minutes my health insurance is reduced.  I think a lot of companies with wellness programs use active minutes to measure fitness goals.  This was indeed a poor decision by Fitbit.  I just upgraded to a Versa 2 less than 2 weeks ago.  I did with the expectation that I could monitor my active minutes.  I have an open case with fit bit about this.  But I should not have to waste my time with this.....I should be outside exercising & getting ACTIVE MINUTES.  I am a registered dietitian & this is a total disappointment.  Please shed some light on how this will be fixed.  Thanks for your time!

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