Missing steps - Fitbit Community

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Missing steps

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Libcal

1 0 0

My steps record in the app but when I wake up in the morning it shows that my steps are back to zero. How do I get them back

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SolangeE

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

2700 107 2762

Hello, @Libcal! Welcome to the Forums! Have you tried to log out from the App and log back in?

If the issue persits I would suggest you to restart your tracker and try to set it up as a new device.

Let me know. c:

Solange | Community Moderator, Fitbit

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