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Missing steps

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‎02-18-2016 07:27

‎02-18-2016 07:27

My steps record in the app but when I wake up in the morning it shows that my steps are back to zero. How do I get them back
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‎02-19-2016 08:25 - last edited yesterday by Fitbit Moderator

‎02-19-2016 08:25 - last edited yesterday by Fitbit Moderator

Hello, @Libcal! Welcome to the Forums! Have you tried to log out from the App and log back in?

If the issue persits I would suggest you to restart your tracker and try to set it up as a new device.

Let me know. c:

Solange | Community Moderator, Fitbit
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