Multiple Issues

[Blizardstar]

The Fitbit app keeps switching back and forth between my data from earlier in the day (steps, miles, everything) and what I have now. It also didn't log my sleep from last night, and isn't updating my progress in the Workweek Hustle I'm in right now. I have already tried closing the app (the double tap menu swipe up thing) multiple times and it's still being weird. Any idea on how to help would be nice.

[DerrickS]

Hi @Blizardstar,

I think that I might be able to help! I'd recommend the following steps:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

4. Re-pair the tracker to your account using the replacement setup instructions. Click here for details.

If the steps above don't help you out, I'd then recommend reaching out to Fitbit Customer Support for further assistance.

[Blizardstar]

Restarting the tracker appears to have worked. Thanks. I'll respond again if the issue reappears and these solutions don't work.