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Music Control in app is disabled for Blaze.

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‎11-02-2017 08:11 - last edited on ‎11-03-2017 05:53 by Moderator Alum

‎11-02-2017 08:11 - last edited on ‎11-03-2017 05:53 by Moderator Alum

Just got a new Blaze and am trying to 'turn on' the music control in the exercise section of the app, however, it's 'locked'. Any suggestions? I do use the Nike app currently and am able to get music through that. Do I need to disable the Nike app music?

 

Moderator Edit: Clarified Subject.

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‎11-03-2017 06:13

‎11-03-2017 06:13

Hello @NMRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. 

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for you please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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