Unable to find Fitbit app on iPad Store.

[Jhagen1443]

I had the fitbit app on my iPad but it wasn’t syncing so I deleted it. I went to the App Store to put it back on, but can’t find one. Can find one for iPhone either. Please advise. I have an iPad Air and a fitbit hr.

Moderator Edit: Clarified Subject + Format

[MarcoGFitbit]

Hello @Jhagen1443, I hope you're having a great day, it's a pleasure for me to welcome you to the Fitbit Community. 

If you're looking for the Fitbit app on your iPad's App Store, please make sure to go to the top left corner of the App Store and change iPad Store to iPhone Store, search for Fitbit and you will be able to find the Fitbit app.

You'll now be able to download the app.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[Jhagen1443]

Sent from my iPad

[MarcoGFitbit]

Hello @Jhagen1443, I hope you're having a great day, thanks for taking the time to reply. Unfortunately, it seems you were trying to send me a screenshot but it didn't come through as your latest reply came blank. 

Please follow these instructions to upload your pics and reply to me again, I'll be happy to continue helping you. Additionally, I would like to suggest you check your iPad model on our list of compatible devices to check if your iPad model is supported. 

Thanks for your patience, I'll be waiting for your reply.