help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Music skips while I run

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2016 02:50

‎06-23-2016 02:50

I have the iPhone 6 and when I track my run and hit start the music comes through to my headphones but skips a LOT! What can I do to stop this!!! It's driving me crazy and it messes up my run!!!!
Best Answer
1 REPLY 1

‎07-03-2016 05:09

‎07-03-2016 05:09

It's great to see you around @Aceman215. If the music control is not working, I recommend force quiting the Fitbit app by doing the following:

 

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen. 
2. Close the Fitbit app by swiping the app image in an upward motion. 
3. Reopen the Fitbit app. 

 

After doing this, please test this feature. Also, can you please tell which tracker you have?

 

Hope to hear from you soon. Woman Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes