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My App keeps disconnecting...

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‎11-08-2018 19:18 - last edited on ‎11-15-2018 06:22 by Fitbit Moderator

‎11-08-2018 19:18 - last edited on ‎11-15-2018 06:22 by Fitbit Moderator

My App keeps disconnecting... and gives me error when I try to pair with my device...

 

 

Moderator edit: format.

 

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‎11-11-2018 07:25

‎11-11-2018 07:25

Hi @RICHARDPO Welcome to the forums. I'm going to need a bit more information to help you resolve your problem. For example, what tracker are you using, mobile device, and what apps? 

Marci | Bellevue, WA
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‎11-15-2018 06:26

In response to MarciM

‎11-15-2018 06:26

It's nice to see new faces around @RICHARDPO! Let me help you with your device pair inquiry.

 

Is your Fitbit App disconnecting? Are you trying to pair a new device? Could you please answer @MarciM questions in order to further assist you?

 

Thank you for your help @MarciM! Robot LOL

 

I'll be waiting for your response. 

Andrea | Community Moderator, Fitbitp>

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