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My Blaze won't sync

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My Blaze is not syncing and has the wrong date and time on it.  How do i fix this? I using the iphone 6...I can see it start to sync but once it gets half way it stops. 

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The date and time should sort itself out once it starts syncing again.

 

It's worth trying a restart of your Blaze as this does no harm and can sort out all sorts of issues (including syncing problems). Here's how:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

You may need to give it a few tries as it doesn't always work.

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@SunsetRunner Welcome to the Fitbit Community! If the time zone setting on the app are correct (account > advanced settings) once it syncs it should correct itself on the Blaze's screen.

 

After trying the restart that @SteveH suggested; I recommend checking this syncing master post to get the troubleshooting steps. Just search for the iOS steps within the post. 

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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