My Fitbit Blaze won't syn with my Iphone7

[SunsetRunner]

My Fitbit Blaze won't syn with my Iphone7. The last syned was yeaterday (25th Dec). This is frustrating!! I did restart so many times. It did not work. The blaze kepth syncing but did not complete.

Please help.

[FerdinandFitbit]

Welcome to the Community @SunsetRunner! 🙂

I'm sorry that your Blaze is not syncing properly. Since you've tried to restart and that doesn't work, I will ask you to do it one more time. Make sure you're pressing and holding the left and lower right buttons for 10-12 seconds. You should see the Fitbit icon on the display and after that, try to set it up as a new device. For this, go to the account section, tap on the "Set up a new device" option, follow the on-screen instructions and see if this works. After that, your tracker should be connected and should sync without any problem.

Let me know how it goes!

[Manx]

Neither will mine to a 6 

and all set followed 

blaze actually sitting on phone 

fully charged 

uninstalled and won't re install 

I know I am not the first with is issue 

[SunsetRunner]

Hi Manx,

I tried all the step that fitbit team suggested to do but it did not work out for my blaze. So I changed to go back and sync with my iphone 5s. It works , once it connected it let me update the firmware and autometically synced.

I switched back to connect with iphone 7 , it works properly so far. I have already send an email to support team. They'll take feedback into consideration and I hope they will fix this fast!

[FerdinandFitbit]

Hey there @SunsetRunner @Manx, good to see you here!

I'd say that if you're still having problems after trying the suggestions I provided above and it's still not working, feel free to get in touch with the Support Team for them to take a look and help you out with this.

Let me know if you need more help!