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My Inspire HR won't sync with my iPhone 7

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‎05-07-2020 21:23 - last edited on ‎05-08-2020 13:51 by

‎05-07-2020 21:23 - last edited on ‎05-08-2020 13:51 by

I have tried to sync my new inspire. Hr to my I phone 7. I went to blue tooth but my Fitbit is not showing. 

 

 

Moderator edit: subject for clarity

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‎05-08-2020 13:49

‎05-08-2020 13:49

Welcome to the Fitbit Community, @Kathyg42. 

 

I am sorry to hear your new Fitbit Inspire HR won't sync with your iPhone 7. Thanks for trying to resolve this and I am here to help. If your tracker is already paired to your Fitbit account, please follow the troubleshooting instructions from this help article: Why won't my Fitbit device sync? 

 

Please also do the following:

- Open Settings app on iPhone

- Scroll down, tap Fitbit -> Toggle Location to 'Always'

- Ensure toggles next to Bluetooth and Background App Refresh are turned "On"

 

If you're unable to set up your new Inspire HR to your Fitbit account, please try the instructions here.  

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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