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New Charge 3 unable to receive notifications

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‎05-07-2020 07:00 - last edited on ‎05-08-2020 13:15 by

‎05-07-2020 07:00 - last edited on ‎05-08-2020 13:15 by

I am unable to receive notifications or calls or messages on my Fitbit. Everything is turned on, notifications, blue tooth, preview always. Any ideas? This is so annoying it’s a brand new Fitbit. 

 

 

Moderator edit: subject for clarity

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‎05-08-2020 13:14

‎05-08-2020 13:14

Welcome to the Fitbit Community, @ckobrick.

 

I am sorry to hear you don't receive notifications on your new Charge 3. I understand how you are feeling and I am here to assist you. Thank you for your efforts to resolve this.

 

It’s important that you carefully review and update your notifications settings on your iPhone. Please follow all instructions in Troubleshooting quick tips for iPhones.

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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