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My current Heart Rate isn't appearing in the app.

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‎10-07-2017 06:51 - last edited on ‎10-09-2017 07:07 by Moderator Alum

‎10-07-2017 06:51 - last edited on ‎10-09-2017 07:07 by Moderator Alum

Hi, can someone advise please - Heart Beat is shown on Fitbit Charge Hr Device, but not showing on iphone - any suggestions? -apart from I don't have a Heart ha, ha 🙂

 

Moderator Edit: Clarified Subject.

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‎10-09-2017 07:18

‎10-09-2017 07:18

Hello @Lou-lee, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Usually your current heart rate will show up in the Fitbit app once your tracker starts to sync. Make sure your tracker has a reading while it's syncing. 

 

If the tracker is still not showing it up, please enable All-day Sync in the Fitbit app by going to Account > Charge HR > All-day Sync. Then close the Fitbit app by double tapping the home button and swiping up the app. Open it again and wait for the current heart rate to show while the app is syncing. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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