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iOS app: "Cals in Cals left" tile not updating

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‎10-07-2017 08:15

‎10-07-2017 08:15

Noticed recently that the "cals in cals left" tile on the dashboard is not updating when I log a meal in MyFitnessPal.  I logged two cups of coffee this morning and looked at today's tile and it says "67 in 1067 left".  I then went to every day for the last week and it says "67 in 1067 left" for all of them. 

 

I dont know know if this is a problem with MFP or what, but I just updated don't both apps to no avail. 

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‎10-09-2017 07:32

‎10-09-2017 07:32

Hello @Jason0u, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

This seems like a very odd situation but it's possible the information in the Fitbit app is not reflecting correctly the information stored in our servers which is why I would like to suggest you the following:

 

  • Force-close the Fitbit app by double tapping the home button on your phone, then swipe up the Fitbit app. 
  • Log out from the Fitbit app, restart your phone and log back in. 

If the information is still not updating correctly, please reset the connection between MFP and Fitbit. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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