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Unable to setup Alta hr traker to iphone & android mobile

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‎10-07-2017 23:32

‎10-07-2017 23:32

From 10 days i am trying to connect getting http error in iphone and not getting error in android phone

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‎10-09-2017 07:40

‎10-09-2017 07:40

Hello @Bhooma, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Have you restarted your Alta HR lately? Have you updated the Fitbit app recently? If so, I would like to ask you to try to set up your phone using your mobile data instead of WiFi. If you're still getting an error when trying to set up the tracker, please take a screenshot of it and reply to me with it so I can check this further. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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