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My device is showing a blank clock face.

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I am using a IPhone XR all was going fine suddenly yesterday the clock face went blank & no matter what I did no solutions 

 

Moderator Edit: Clarified Subject.

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Hello @DavidSha thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH thanks for all your help. Smiley Happy

 

@DavidSha I appreciate your participation in the Forums and for sharing your experience with us. At this moment, if the instructions provided by @SteveH were helpful for you, please mark his post as a solution. This will be very helpful for other members of the Community facing the same situation. 

 

If there's anything else we can do for you, please feel free to reply. 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Are you using a Charge 3? If so, this issue is often fixed by one of the following:

 

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Hello @DavidSha thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH thanks for all your help. Smiley Happy

 

@DavidSha I appreciate your participation in the Forums and for sharing your experience with us. At this moment, if the instructions provided by @SteveH were helpful for you, please mark his post as a solution. This will be very helpful for other members of the Community facing the same situation. 

 

If there's anything else we can do for you, please feel free to reply. 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Thanks for that.. I hope I have resolved my issue 

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