Trouble syncing with MyFitnessPal

[KirstenLW]

My Fitbit app is no longer syncing with MyFitness pal. This happened last night and I tried the following:

- closing and reopening both apps

- restarting my phone

- revoking permission for data sharing in both apps, waiting, and then re-linking the apps

It didn't work at the time, but MyFitnessPal had my steps from yesterday this morning. However, Fitbit still didn't have my calories from yesterday. And now nothing that has happened to day in either app has synced with the other. 

Help!

[JoniG77]

The same has happened to me, so now I think it is one of the apps. Hopefully they fix it soon. 

[Jadefav]

How do you fix it 

[JoniG77]

Myfitnesspal is currently working in order to fix it and they ask that we wait. It is on there app. 

[JoniG77]

Myfitnesspal is working on fix. 

[Jenoir1124]

This is happening to me to!

[ssalvin]

Thank you for this. I assume you’ve spoken directly with their customer support ... I was *just* getting ready to delete MFP and use a different tracking app with my Fitbit...

[jobean5445]

Thanks for posting....I am having same issue and tried everything as well. Saw other posts they are working on it so hope it’s fixed soon. 

[Vivstepper]

My Fitbit stopped synching with myfitnesspal last night, very annoying.

[Vivstepper]

Thank you for the update, it’s been driving me nuts all day.

[Pandagirl1989]

Me too! I tried everything... I don’t like having to look back and forth between the apps. I hope they fix this soon.

[JoniG77]

I did not but their tech team posted this.

[Stacie1182]

Where can you find the announcements from the tech team to see if your issue is currently being looked into?

[SunsetRunner]

https://myfitnesspal.desk.com/

[Voconno]

Thank you so much! I thought I was the only one having this trouble. 

[Vodkamonstaa]

Thanks for the info. 

[Vivstepper]

It’s been 5 days and I’m still not seeing any data come through from MFP. I’m so annoyed by how long it’s taking to fix this. The latest update said there was a fix yesterday but my Fitbit is still not syncing. I’m afraid to disconnect and try to re-pair. Anyone getting any data yet from MFP?

[Voconno]

Mine is syncing sometime thru the night but only certain parts of the apps. My food and water are not syncing to my Fitbit, but my steps are syncing to MFP. So frustrating as I’m used to seeing info on both apps immediately.
Are there any updates on this situation?

Sent from my iPhone

[TishLaRae]

I can’t even get mine to sync at all! I have tried and tried, and now my sleep tracker has stopped working, so if any one can help...

[JoniG77]

Mine is syncing, slow at times. My steps haven’t been syncing until overnight. It does seem to be a little better. I have taken screenshots from the tech team at myfitnesspal.