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My device is showing a blank clock face.

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‎04-01-2019 00:06 - last edited on ‎04-02-2019 09:22 by Moderator Alum

‎04-01-2019 00:06 - last edited on ‎04-02-2019 09:22 by Moderator Alum

I am using a IPhone XR all was going fine suddenly yesterday the clock face went blank & no matter what I did no solutions 

 

Moderator Edit: Clarified Subject.

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Accepted Solutions

‎04-02-2019 09:30

In response to SteveH

‎04-02-2019 09:30

Hello @DavidSha thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH thanks for all your help. Smiley Happy

 

@DavidSha I appreciate your participation in the Forums and for sharing your experience with us. At this moment, if the instructions provided by @SteveH were helpful for you, please mark his post as a solution. This will be very helpful for other members of the Community facing the same situation. 

 

If there's anything else we can do for you, please feel free to reply. 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

View best answer in original post

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3 REPLIES 3

‎04-01-2019 00:23

‎04-01-2019 00:23

Are you using a Charge 3? If so, this issue is often fixed by one of the following:

 

Best Answer

‎04-02-2019 09:30

In response to SteveH

‎04-02-2019 09:30

Hello @DavidSha thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH thanks for all your help. Smiley Happy

 

@DavidSha I appreciate your participation in the Forums and for sharing your experience with us. At this moment, if the instructions provided by @SteveH were helpful for you, please mark his post as a solution. This will be very helpful for other members of the Community facing the same situation. 

 

If there's anything else we can do for you, please feel free to reply. 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer

‎06-14-2019 01:31

In response to SteveH

‎06-14-2019 01:31

Thanks for that.. I hope I have resolved my issue 

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