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My feedback on iOS update and syncing with iPhone

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‎06-29-2020 18:34 - last edited on ‎07-01-2020 13:17 by

‎06-29-2020 18:34 - last edited on ‎07-01-2020 13:17 by

I'm not really pleased with the update and syncing with iphone.

 

 

Moderator edit: subject for clarity

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‎07-01-2020 13:15 - last edited on ‎09-14-2024 09:34 by Fitbit Moderator

‎07-01-2020 13:15 - last edited on ‎09-14-2024 09:34 by Fitbit Moderator

Welcome to the Fitbit Community, @SunsetRunner.

I appreciate your participation in the Forums and sharing how you're feeling about the update and syncing with iPhone. Thank you for your feedback, I am here to help. Our team is always working on our products and services, and your comments are always welcome. Usually the updates come with new features and bug fixes, however, if you're experiencing difficulties with syncing, I recommend trying the following:

  1. Go into your phone's Bluetooth menu.
  2. Tap on the icon next to your Fitbit device.
  3. Press Forget this device.
  4. Re-open the Fitbit app and re-bond your device. 

For complete troubleshooting instructions see Why won't my Fitbit device sync?

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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