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My recent activity not showing in friends list

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‎10-06-2020 01:46 - last edited on ‎10-07-2020 11:35 by

‎10-06-2020 01:46 - last edited on ‎10-07-2020 11:35 by

I've just moved from android to an IPhone 11 with IOS 14 and my recent activity no longer shows in my list of friends. How do I get my own step count to show again so I can see where I am on the leader board?

 

 

Moderator edit: subject for clarity 

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‎10-07-2020 11:35

‎10-07-2020 11:35

Hi @HollyDoodle, it's nice to see you again in our Community Forums.

 

I am sorry to hear your recent activity no longer shows in your list of friends. I appreciate the additional details and I am here to help. I recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Reboot your phone.
  5. Open the Fitbit app and log back in to your account.

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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