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MyFitnessPal connection not working

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‎09-11-2021 19:06 - last edited on ‎09-12-2021 15:15 by Fitbit Moderator

‎09-11-2021 19:06 - last edited on ‎09-12-2021 15:15 by Fitbit Moderator

I don't know if this is still active, but this isn't working for me. My Fitbit seems to keep connecting to some ghost MFP account, and I when I revoke access, it just connects again.

 

 

Moderator Edit: Clarified subject

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‎09-12-2021 15:23

‎09-12-2021 15:23

Welcome! It's great to see you around @Mims123.

 

Thanks for the details shared on your post and for the troubleshooting tried prior posting. If you want to disconnect MFP from Fitbit, I'd recommend you trying the following: 

 

  1. Tap the Today tab and tap your profile picture. 
  2. Scroll down and tap or click Third party apps and then tap Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account.

For more information you can review our help article How do I connect my Fitbit account with another app?

 

On a side note, I've moved your post to this thread so we can keep our forums organized.

 

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!

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‎09-12-2021 15:23

‎09-12-2021 15:23

Welcome! It's great to see you around @Mims123.

 

Thanks for the details shared on your post and for the troubleshooting tried prior posting. If you want to disconnect MFP from Fitbit, I'd recommend you trying the following: 

 

  1. Tap the Today tab and tap your profile picture. 
  2. Scroll down and tap or click Third party apps and then tap Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account.

For more information you can review our help article How do I connect my Fitbit account with another app?

 

On a side note, I've moved your post to this thread so we can keep our forums organized.

 

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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