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New Alta won't sync to iPhone 7 Plus

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‎08-20-2017 13:57

‎08-20-2017 13:57

I just bought a new Alta today. I cannot get it to pair with my iPhone 7 plus. I've reset the Alta, turned on and off the Bluetooth many times, rebooted my phone, etc. nothing seems to work. Any other suggestions?

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‎08-20-2017 22:26

‎08-20-2017 22:26

I'm having the same problem!! I got a new iPhone 7 and can't get my Alta HR to pair/sync with it at all. Think it may be a problem with the phone instead of the Fitbit?!? 

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