New Dashboard

[DerrickS]

Fitbit Update 5/25/2017

Thank you for taking the time to share feedback. I can assure you the comments have been and continued to be reviewed and shared with our iOS team.  

As a reminder, I'm including our help article on the Fitbit app here.

Overwhelmingly, recent posts share the sentiment of no longer being able to revert back to the original dashboard and not having the option to choose. At this time there are no plans to revert access to the old Dashboard, but we always appreciate feedback on how to improve our app.

As a reminder, Please remember to keep your posts respectful and on-topic, per our Community Guidelines. This thread will be better for everyone as a constructive conversation.

Fitbit Update 8/17/2016

Beginning with version 2.26 of the Fitbit app for iOS, the new Fitbit app dashboard with an updated look is now fully implemented. You can no longer return to the old design. We're constantly striving to improve Fitbit products and services, and we appreciate all of the feedback we receive from our customers.

You can find information about the new app dashboard and how to start using it by clicking here.

Fitbit Update 5/25/2016

I'm very pleased to announce that iOS users who have updated to version 2.23 of the Fitbit iOS App are now able to opt-in to use a preview of a new design of the Fitbit iOS dashboard!

One of my favorite features for this new dashboard preview is the quick log button in the bottom-center of the iOS App. This feature allows users to quickly: track an exercise, log food, log sleep, log water, send a friend request, scan a food barcode (if you are using the US food database), log their weight, or set an alarm.

 

Users can opt-in to use the new iOS dashboard design by:

1. Updating to version 2.23 of the Fitbit iOS App, click here to be redirected to the iOS App Store.

2. Click the Account button in the bottom right-hand corner.

3. Scroll down and click the Advanced Settings button.

4. Toggle the Preview New Dashboard button at the top of the page on.

Click here for more details and let me know if you have any questions!

Moderator Edit: Edited thread title.

[tigerwizards]

the icons are too big resulting In too little information On the.dashboard initial display. Scroll to find the rest when more than half my icons are in 2 more pagea down. then opening a tile for more info adds to time needed find what should be at a guick glance.
the Pale colors look like its all faded. Needs more definition.
I find th dashboard in preview right now wholly unnecessary. It detracts from the usefulness of the APP.

[SunsetRunner]

Another vote to keep the ability to choose dashboard view. I've been told by CS that the toggle will disappear soon. I've stopped updating the IOS app because of this. Please, not everyone is graphically orientated. Just saying embrace the change is a disservice to all of us who want and need the list view.

[SunsetRunner]

Agreed. I don't like nor want the new dashboard format, and am not impressed that the 'Check the new Dashboard...' banner can't be removed from the top of my existing dashboard.

Who at Fitbit thought that was a good idea??

Vince Champion
(from iPhone)

[SunsetRunner]

After a long and confusing twitter conversation with fitbit they've confirmed that since version 2.24 the banner cannot be removed. This is a conscious decision on their part and it seems unlikely that they will change it as they want to force us to use the new design.

I've raised a formal support case and suggest you do the same if you're affected by this.

[SunsetRunner]

Oh - and you might want to write a review on the app store expressing your concerns. As someone has already mentioned it seems fitbit have their own agenda and tend not to listen but maybe a few one star reviews will help.

[SunsetRunner]

Thanks I will do!

[SunsetRunner]

Confirmed they are forcing the new dashboard upon us, whether you like it or not...

..."Hi there. We highly recommend updating your dashboard to the new design. Over the next few months, the old design will no longer be available and the new design will become permanent. Keep us posted for any questions."

As others hve sadi, give the App a 1-star review, sedn in your complaints, and for me, this will be the last Fitbit. 

I hate the new dashboard. 

[em_warburton]

Hi Fitbit
Are we going to get the option to switch between the current and new dashboard? I really don't like the new one, I find it a lot more difficult to view as opposed to the easy rows with progress easy to view. I know currently I don't have to preview the new dashboard but wondering if in the future app updates it will be optional anymore.
Emma

[hoolita]

I too HATE the new dashboard. It doesn't show all the display options the old one did. I'll stick with the tried and true till new one offers same options.

[SunsetRunner]

Hi @em_warburton

Merged your post previously posted in the Charge HR section with this thread in the iOS App section regarding the new dashboard.

Feel free to add your suggestions to the 'Feature Requests' Sub Forum, where users can vote, add comments,.. if there's a certain interest then there's a chance the developers pick it up and it'll be developed.

Important to prevent duplicates Search if the idea already has been suggested and add your vote / comment!

Feature Suggestions

Click here to add new suggestion

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[wellsmc]

Nothing to be pleased about in this "new" dashboard.  It is unweidly and i absolutely hate the large icons.  Too much icon clicking necessary.  I like the one page feature of the old dashboard.  Please dont force this "new" and definately backward progressing dashboard on us!!

[wellsmc]

Do you realize that some (perhaps many) of us use Fitbit simply for exercise and calorie tracking (through the Lose It or My Fitness Pal interface).  We want the ios app to easily pull this information together on a one page, easy to use Dashboard.  We want to be able to easily review previous days/weeks.  And we want to be able to easily export the accumulated data to an more permanent spreadsheet format. The current/"old" format provides all the relavent information on one page.  Why in the world would I want to change to a multi icon format that I need to study hours to learn to use effectively--especially when the existing format works just fine?  Seems like you all have developmentitis.  Something new is not alwyas better!!!  I vote to keep the existing dashboard!

[pamjulyan]

If you go to "advanced settings" on the "account" icon, you can close the "preview new dashboard" app.

[SunsetRunner]

But that does NOT get rid of the irritating red banner at the top of the asking us to 'Checkout the new dashboard'!

Just rude the developers fixing that permanently to the App.

Now a 1-star App.

Vince Champion
(from iPhone)

[wellsmc]

I agree. Extremely annoying to those of us that actually use the Dashboard several times a day. I am becoming convinced that Fitbit doesn't really care much about its users!

Sent from my iPhone

[wellsmc]

Yes I know. Thank you for this. I reverted to the current dashboard weeks ago after test driving the promoted new dashboard. For those of us that refer to the dashboard multiple times a day the current one page dashboard with all relevant info is much preferred to dealing with multiple icons. Fitbit has apparently caught "developmentisis". No need to fix something that isn't broken. Often "new" is not necessarily "better". This is certainly the case with the promoted new dashboard.

Sent from my iPhone

[SunsetRunner]

Of course they don't. Email them about it and see the arrogance you get in reply. 😉

[wellsmc]

I have already experienced their arrogance and disinterest in hearing from daily users! They can't even answer simple questions.

Sent from my iPhone

[SunsetRunner]

Agreed! Please note Fitbit.

--

*Vince Champion*

[scootrn2]

My one doesn't track my steps, miles, floors or anything else I was able to track on the old Dashboard - Now it tracks, ho wmuch water I drink, food input. So what is someone to do to fix this? The Fitbit one works, but on my iPhone & Facebook - there is nothing - I just began a challenge and people want to know where I am. Of course last place, cause nothing gets recorded. 

Moderator edit: Format