01-04-2017 14:42
01-04-2017 14:42
Just received my new Fitbit blaze in the mail. My iPhone try's to pair with it. The code appears on the Fitbit I entered it into my iPhone but the iPhone says error can't connect.
Many help please?
01-04-2017 16:32
01-04-2017 16:32
@P_jame5 What iPhone do you have and what iOS is it?
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
01-04-2017 16:34
01-04-2017 16:34
01-05-2017 08:16
01-05-2017 08:16
Hello @P_jame5, it's a pleasure for me to welcome you to the Community! it's great to see you around @Kmransom123!, thank you for your insight
@P_jame5, if you haven't tried yet, I would like to recommend checking if your iPhone is on the list of compatible devices for the Fitbit app. If it's compatible, I would like to suggest the following:
If you get an error again, please reply to me with a screenshot of the error, that would be very helpful for me to investigate this further.
Give it a try and keep me posted!
01-05-2017 08:39
01-05-2017 08:39
I have completed all of these steps and my Blaze doesn't not connect to the App. I have an IPhone 7 Plus and it has been updated. The blaze connects to my phone but in the app I get as far as adding the 4 digit code and it try's to sync for hours!