07-01-2016 23:49
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07-01-2016 23:49
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Answered! Go to the Best Answer.

Accepted Solutions
08-18-2016 08:16
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08-18-2016 08:16
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Graham
07-02-2016 03:21
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SunsetRunner
07-02-2016 03:21
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Hi @GrahamHa
Have moved this thread from the Charge HR to the iOS App section to increase the chance of getting a solution.
Your post will get more attention here.

08-01-2016 06:50
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08-01-2016 06:50
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Hi there @GrahamHa, Good to see you in the Community! 🙂
Please take a look at the instructions I provided on this thread for a similar situation. Click here to see my reply.
Hope this helps and if you need anything else, let me know. I'll be happy to help!
Help others by giving votes and marking helpful solutions as Accepted

08-18-2016 06:02
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08-18-2016 06:02
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Many thanks for your reply and apologies for delay in replying but I did follow instructions and it made no difference. I didn't want to bother you again as I just worked away with the old display but today that option was removed as the new display was installed for everyone. I tried yet again as you showed in your thread but to no avail. I did 5k this morning and tracked it on the new display but it did not show up on the display once finished. It was on the website and it was on strava where I link in Fitbit to use the strava facilities but nothing was showing on the Fitbit app. I also deleted the app and re-installed it but no joy. This is a bit of a pest as I run every day but at the moment I cannot get the results on the app and have done all that has been suggested so far. Any ideas would be most welcome before I have to re-think my Christmas present this year😀
Kind regards,
Graham

08-18-2016 08:16
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08-18-2016 08:16
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Graham
08-18-2016 08:58
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SunsetRunner
08-18-2016 08:58
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Fab @GrahamHa
Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find wonderful Fitbit Friends, Sharing Recipies and much more.

