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New device question

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‎05-02-2016 07:28

‎05-02-2016 07:28

I changed devices and now my steps are not syncing to my challenges. What do I need to do?
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‎05-02-2016 09:33

‎05-02-2016 09:33

Hi @kayhys,

What's important to note is that manually logged workouts do not count towards Challenges at this time. You can double check if you have any manually logged activities by checking out your activity log.

 

Additionally, click here to see a complete list of reasons why you may see a step discrepancy between your dashboard and Challenge steps.

Welcome to the Community!

Derrick | Retired Moderator, Fitbit
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