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New flex and not syncing

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‎08-21-2016 10:59

‎08-21-2016 10:59

Hi, I have just bought a Fitbit flex and been trying all day to sync this to my phone. I have completed all the tips found online and it will still not sync.
Thank you for your help in advance
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‎08-22-2016 07:34

‎08-22-2016 07:34

Welcome to the Forums @fran137. Thanks for troubleshooting this inconvenience by yourself. If your tracker is not syncing with your iOS device, I recommend following our syncing troubleshoot. After these steps your tracker should work properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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