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New iOS Version Bugs with Maps

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‎01-30-2017 12:01

‎01-30-2017 12:01

The latest iOS App version is displaying the incorrect maps for runs and walks in the Exercise panel. The maps appear to be randomly picked from previous runs or walks that are totally unrelated. This bug has not appeared before I updated the app this morning.

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‎01-30-2017 15:34

‎01-30-2017 15:34

I had to delete and reinstall the app. Apparently the update corrupted the cache, and the only way to clear the cache of an iOS app is to delete it.

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2 REPLIES 2

‎01-30-2017 15:34

‎01-30-2017 15:34

I had to delete and reinstall the app. Apparently the update corrupted the cache, and the only way to clear the cache of an iOS app is to delete it.

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‎01-31-2017 07:18

In response to Ectomorph

‎01-31-2017 07:18

Hello @Ectomorph, thanks for joining us, it's great to have you on board! Smiley Happy

 

I would like to thank you for updating your situation and letting me know your issue has now been resolved. I'm positive the troubleshooting steps you've described will be very helpful for many members in the Community dealing with the same issue. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Happy stepping!

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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