06-23-2016 10:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-23-2016 10:25
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Answered! Go to the Best Answer.

Accepted Solutions
06-23-2016 15:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



06-23-2016 15:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi @Bra8sim, I would recommend:
1. Making sure that you are using version 2.24 of the Fitbit iOS App. Click here to be redirected to the iOS App Store.
3. Reboot your iOS device.
4. Open your iOS settings > turn off your Bluetooth for 10 seconds > and then turn Bluetooth back on.
5. Open the Fitbit iOS App to initiate a sync.
These steps should get your Surge syncing again, but let me know if you need any additional help!

06-23-2016 15:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



06-23-2016 15:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi @Bra8sim, I would recommend:
1. Making sure that you are using version 2.24 of the Fitbit iOS App. Click here to be redirected to the iOS App Store.
3. Reboot your iOS device.
4. Open your iOS settings > turn off your Bluetooth for 10 seconds > and then turn Bluetooth back on.
5. Open the Fitbit iOS App to initiate a sync.
These steps should get your Surge syncing again, but let me know if you need any additional help!

06-24-2016 00:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

06-24-2016 00:35
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Thank you for a very simple and workable solution. I'm back up and running 🙂

