New iOS app not syncing with my Surge

[Bra8sim]

Deleted and re installed app but still not able to sync

[DerrickS · Accepted solution]

Hi @Bra8sim, I would recommend:

1. Making sure that you are using version 2.24 of the Fitbit iOS App. Click here to be redirected to the iOS App Store.

2. Restart your Surge.

3. Reboot your iOS device.

4. Open your iOS settings > turn off your Bluetooth for 10 seconds > and then turn Bluetooth back on.

5. Open the Fitbit iOS App to initiate a sync.

These steps should get your Surge syncing again, but let me know if you need any additional help!

[Bra8sim]

Thank you for a very simple and workable solution. I'm back up and running 🙂