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New iphone 6 not syncing

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‎01-28-2016 15:36

‎01-28-2016 15:36

Have had charge hr since xmas day all fine and syncing when connecting to blue tooth. Have had new phone since 10 days ago and not synced since. Loading bar only gets half way and even when left with blue tooth on it still doesnt fully sync. Really disappointed this isnt working. Have removed app and added back on. Turned bluetooth on and off. Reset phone, cleared all history of app useage and refreshed again- still not working
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‎01-29-2016 03:21

‎01-29-2016 03:21

Welcome to the Forums @Anton_c16. Thanks for troubleshooting this syncing inconvenience by yourself. I recommend following the Syncing Troubleshoot and if these steps don't work, feel free to contact our Support Team. For a faster solution you can contact them via phone or chat.

 

Let me know how it goes! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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