04-17-2019 17:55
04-17-2019 17:55
After the most recent app update yesterday, every time I close the Fitbit app on my iPhone, this new notification appears: "Open Fitbit to keep your data synchronized".
I have “All Day Sync” disabled (a supposed fix to this), but that does not disable the new, annoying, notification.
Answered! Go to the Best Answer.
04-22-2019 00:46
04-22-2019 00:46
04-17-2019 19:00
04-17-2019 19:00
I agree. Truly annoying
04-17-2019 19:33
04-17-2019 19:33
I cannot stand this!!
04-18-2019 03:40
04-18-2019 03:40
Just like a child, when you want them to repeat something cute and they don’t the 3 app solution now doesn’t work. After it worked several times before I posted. Bogus
04-18-2019 05:08
04-18-2019 05:08
Same here! So many things about Fitbit are frustrating. I’m on my third Fitbit due to one problem or another.
04-18-2019 06:00
04-18-2019 06:00
Same!!! How do we stop this?!
04-18-2019 09:36
04-18-2019 09:36
I agree! Very annoying!!!!!
04-18-2019 10:08
04-18-2019 10:08
I agree. Totally annoying and I don’t use the app as much because of the notification. Hope it’s fixed soon!
04-18-2019 14:48
04-18-2019 14:48
On iPhone: Go to settings, Fitbit app, notifications, then turn off. This is the only thing that worked to turn the annoying thing off. I kept all day sync on in the actual app though.
04-18-2019 21:19
04-18-2019 21:19
I have always had all fitbit notifications turned off-checked & they are still off. How & why am i & so many others receiving this irritating pop up? Driving me flat NITS! 🤪
04-19-2019 07:37
04-19-2019 07:37
04-19-2019 09:42
04-19-2019 09:42
This is obnoxious.
04-19-2019 17:30
04-19-2019 17:30
Thanks for sharing this idea. While that does get rid of the new pop-up, it obviously gets rid of ALL notifications...which diminishes the app’s usability.
04-19-2019 20:47
04-19-2019 20:47
Annoying as heck for my whole family. They need to fix promptly.
04-20-2019 19:52
04-20-2019 19:52
This is something that need to be fixed without having to turn off ALL other notifications!!!!
04-21-2019 14:04
04-21-2019 14:04
As with everyone else, this is incredibly annoying… needs fixing ASAP. Having to turn all notifications off isn’t a solution.
04-21-2019 17:58
04-21-2019 17:58
I can understand your frustrations, but going by the release information.. is this an iOS issue. ?
I have no problems on the Android...
04-21-2019 19:01
04-21-2019 19:01
Let me give you a warm welcome to our Community Forums @Lswartz592 @LFSoccer2k6 @Mr-Lank @Loden51 @alp72589 @brbschrm @EmSims @Buzzyfoo @Oyevey @Loden51 @Imlulutoo @rlsecamp @cleigh66 @Hewie66 let me give you a hand with this notifications concern. Welcome back @Countrygirl66 and @Colinm39.
I would like to share with all of you that Fitbit is always striving to improve our customer's Fitbit experience with our products and services. Note that our app needs to run in the background to enable features like all-day sync and notifications but we appreciate all of the input we receive from our users because this information help us to evaluate our updates. Thanks for the feedback provided regarding this notifications matter and for your patience with this situation while we evaluate the input received.
I'll be around. Your understanding and patience are appreciated.
04-21-2019 19:08
04-21-2019 19:08
@RicardoFitbit Thanks for becoming involved in this post... But, is it an iOS issue ?, if so this topic should be in the iOS Forum for more exposure to the users posting here.
Or, am I just a fortunate one and don't have issues on the Android..
04-22-2019 00:46
04-22-2019 00:46