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New to fitbit, how do I get notifications on it?

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‎12-25-2016 15:38 - last edited on ‎12-26-2016 04:19 by Moderator Alum

‎12-25-2016 15:38 - last edited on ‎12-26-2016 04:19 by Moderator Alum

New to Fitbit got it for Christmas 12/25/2016

How do u get messages and calls on it?

 

Moderator Edit: Clarified Subject.

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3 REPLIES 3

‎12-25-2016 15:43

‎12-25-2016 15:43

@Trisha79  What tracker did you get? What phone are you setting it up on?  Let us know, and perhaps we can help.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎12-25-2016 18:52

In response to Kmransom123

‎12-25-2016 18:52

iPhone 6s Plus and the Fitbit charge 2. I can't get the message and calls to show up.

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‎12-26-2016 04:17

In response to Trisha79

‎12-26-2016 04:17

Hello @Trisha79, thanks for joining us! It's always great to see you around @Kmransom123 Smiley Happy

 

First to make sure your Charge 2 will be able to receive notifications, please on your phone go to Settings > Notifications > Fitbit and make sure Allow Notifications, Show in Notification Center and Show on Lock Screen are all enabled and that the alert style is setup to Banners or Alerts.

 

Next, open the Fitbit app, tap on the Account tab > Your tracker > Notifications, a pop up will appear asking you to pair the tracker with the Bluetooth. Tap on continue and on the next screen enable text, call and calendar notifications to start receiving them.

 

I hope this can be useful, in case you need anything else, feel free to reply! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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