New version 3.37 fails to sync

[Number42]

EDIT: It seems the problem wasn't the app, but a bluetooth problem. When I turned bluetooth off on all my other other devices it began to work. 

Since latest update (v3.37) the app fails to connect with my Flex on iPhone (old version on iPad is still ok). Tried all the usual reinstall, reset, restart etc., without success. Exactly the same problem as last October, which mysteriously went right after a few days. Any suggestions anyone??

[chezzah]

It’s just happened to my app. I updated the app n was left with blank screen.

I just left the app open for a minute and it just started to work again. 

[Number42]

Thanks for the reply. I've now sorted it (see edited post above).

[Beverly01]

Mine is doing the same today.  So i removed my inspire but now it wont set up because of bluetooth.  I have turned off and on bluetooth.  Went to my settings for the app, turned off and on bluetooth.  Still wont set up.

[Beverly01]

So 20 mins later after letting it just sit and search, it found it and sync’d.  

[Baltoscott]

@Beverly01 -- First, turn the phone on and off, not just the bluetooth and reboot your device.  A few more things to try ... as suggested by @Number42 make sure you have the bluetooth on nearby devices turned off when you try to add your inspire back to the app.  Also check to make sure you've tried to add back the correct inspire model (inspire, inspire hr, or inspire 2).  If you pick the wrong model, it won't 'find' your fitbit because it won't be looking for the right model.

[momomagic]

same here. after 3.37 update yesterday had a blank screen... no app content.... after waiting for 2-3 minutes, content appeared. weird.