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No map after tracking GPS activity

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‎05-28-2020 02:08 - last edited on ‎06-12-2020 15:21 by

‎05-28-2020 02:08 - last edited on ‎06-12-2020 15:21 by

The first time I logged a walk exercise my Versa 2 constantly disconnected from my phone and did not sync the actual route I took. Is Fitbit that bad with technology?

 

 

Moderator edit: subject for clarity

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‎06-12-2020 15:20

‎06-12-2020 15:20

Welcome to the Fitbit Community, @SunsetRunner.

 

I appreciate your participation in the Forums and sharing the issue you experienced with tracking your walk with your Versa 2. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I would recommend checking out this article with information about the different factors that can affect connected GPS.

 

In addition, you can perform a restart to your Versa 2 by following these instructions.

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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