No notifications after iOS 12 update

[AlessFitbit]

Update 12/5/2018: I'm sorry to hear some users are still not receiving notifications on iOS 12. We continue to monitor this issue and are working on a resolution. If you haven't already, please try toggling bluetooth on/off and ensure your Apple device is up to date.

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Fitbit Update: 10/17/18

Hey, iOS fam!

Our team is aware of some issues receiving notifications, but more specifically text messages after the iOS 12 update. To all of you having trouble after completing the iOS 12 update, rest assured we are investigating. Thanks for all your reports and troubleshooting efforts.

Please stay tuned for updates. 

[NanaDi]

My Fitbit has stopped syncing again today. Sooo annoying

Sent from my iPhone

[Tomasslu]

I had an Alto which I lost a few weeks ago so thought I’ll upgrade and get a versa. Never had any issues before. If the issue isn’t resolved shortly I may return it as faulty & get a Garmin or Apple Watch. 

[Neureuter]

Great time to be thinking about Christmas gift, Fitbit not on my list

Sent from my iPhone

[Shadowliverpool]

Haha me neither

Sent from my iPhone

[melsmarsh]

I'm still not getting texts, phone, or calendar notifications all of which I need for work.  Seriously, getting none.  😞

[Tomasslu]

Not an I, the whole purpose why I quickly purchased it after I lost my old Fitbit.

[NanaDi]

I have just done a one hour dance class and my Fitbit credited me a lousy 400 steps! Come on apple🤬

Sent from my iPhone

[MarcoGFitbit]

Hello everyone, I hope you're doing well. 

I appreciate your participation in the Forums and for sharing your experience with us. As mentioned earlier, our team is currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track. Thanks for your patience and understanding. Have a great day. 

[Aasibiu]

Please help

me with this topic. Any news regarding this trouble?? I inderstand you are in work with this, but without any update?!!

[Wjohnharris]

Yes- I’ve solved the problem of not getting notifications…. I’ve returned my FitBit and bought an Apple Watch

It’s just not acceptable that an update has not been issued to resolve this problem that has been present for well over 1 month

[Shadowliverpool]

Not sure what is happening mate but my Fitbit is confined to the drawer I have lost all interest

Sent from my iPhone

[Shadowliverpool]

Yay well done wish I had the finances to do the same enjoy your new watch

Sent from my iPhone

[DaveFit1234]

All, I would really like an update on the fix on this.  I have an IPhone 8 on ios 12.0.1, and the Charge 3 is having real email notifications issue to the point of unusability.  

How will we know when it is fixed, I understand the team is working on it.  Thanks for the update

[SunsetRunner]

It takes too long for Fitbit to get everything (receive text notifications on ios 12) in good order. I'm disappointed. I'm awfully sorry, but the Versa promises are not what I expected. My Versa is going back to my retailer!

[Wjohnharris]

Fortunately I was able to return the Versa to the store. The cost of Apple Watch was not that much more with Black Friday discount. Very fortunate 

[jwhoney]

I understand notifications are coming through anymore but how do I get the red dot to go away.  It's driving me crazt

[Caroleandtoby]

I too cannot receive notifications of any kind on my Fitbit Alta since iso12 update. 

Ive uninstalled it etc etc and checked settings until I’ve nearly lost my cool. 

I need this as im not allowed my phone visible at work 😡

[Ajayshivaprakas]

I purchased new Fitbit alta HR. I’m not receiving any notifications of call n text messages. I use iPhone ios 12 is upgrading in my phone. 

Can u let us know when will be the fix for  this issue will be released.

[Roe623]

Hi try this. Mines wasnt working either and now it is working.

Go to Settings--> General-->Reset--->Reset Network Settings

Resetting the network settings also resets the Bluetooth settings. 

Then try repairing your Fitbit by going to the app. selecting your device and then navigate to notifications it should prompt you to set up and pair bluetooth device. 

Something got corrupted when we updated to iOS12. I hope this works. it worked for me. 

[DaveFit1234]

where do we 'stay tuned for updates'?  Just asking....

is there a link specific to this... I am assuming at a minimum it is an update to the Fitbit App, and mayve an update to charge 3

Thanks

Dave