No notifications after iOS 12 update

[AlessFitbit]

Update 12/5/2018: I'm sorry to hear some users are still not receiving notifications on iOS 12. We continue to monitor this issue and are working on a resolution. If you haven't already, please try toggling bluetooth on/off and ensure your Apple device is up to date.

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Fitbit Update: 10/17/18

Hey, iOS fam!

Our team is aware of some issues receiving notifications, but more specifically text messages after the iOS 12 update. To all of you having trouble after completing the iOS 12 update, rest assured we are investigating. Thanks for all your reports and troubleshooting efforts.

Please stay tuned for updates. 

[johnt11]

It certainly I would think can be corrected with the next IOS update - my device works fine otherwise. I honestly cannot remember when I did the update. My notifications work fine now - but in like 2 days I expect they will drop off (text not phone) and than I will have to turn notifications on & off on the App and restart my iPhone to get it to work again.

Sent from my iPhone

[SunsetRunner]

So many inconsistencies with this subject. I purchased my versa after the
iOS 12 update. Sometimes it works, sometimes it’s doesn’t. Might take the
Fitbit back to the store.

[johnt11]

Yes still issues - messages work fine for a few days and than they stop (phone calls not effected) when i realize it’s not working I turn off all notifications inside of Fitbit App, turn them back on, than restart iPhone - messages than work for about 3 days and it starts again. 

[johnt11]

Is the update you’re referencing iOS12  or 12.1? iOS 12 was released in mid September and 12.1 was released in late October - I’m guessing the issues first started with iOS 12 since that’s when I see the problems first reported. 

Thanks for the updates! 

[Neureuter]

Same here

Sent from my iPhone

[johnt11]

@Neureuter same here as in receiving texts and than they drop off and you have to turn notifications in App off and restart iPhone?

thanks 

[TNurseT]

12.1.1

[slingshot202]

Out of no where I started getting alerts for text messages. I don’t hold out hope but they just suddenly started coming in. 

[MarcoGFitbit]

Hello everyone, I hope you're doing well. 

I appreciate you have come back again and provided your feedback about this situation. I would also like to thank you for your patience during this matter, but as @KateFitbit mentioned, our team is still working on a resolution and once we have more information to share, we'll make sure to let you know through here, the official Forums. 

Thanks for your patience and understanding, have a great day. 

[slingshot202]

I repeat, I have no idea why, but randomly mine started working and ever since. Only thing that happen was the fitbit went dead dead on me one day when I was at work and did not have a charger. But, I had rebooted it, not sure why the heck it is working, but almost a week now. 

I keep waiting for it to stop. 

[dkuski]

Mine now works also. Out of the blue. Didn’t do anything different

[johnt11]

Mine started working on Sunday and quit overnight into Tuesday morning. 😔 I thought maybe the issue had been fixed 

[johnt11]

Mine started working Sunday and than quit overnight into Tuesday morning. 

[SunsetRunner]

I returned mine. My $20 tracker gets texts just fine.

[viking72]

Could have been the reboot?
Anyway WAHOO!!!

[johnt11]

Did you reboot yours? Mine started working as of Sunday morning and than stopped sometime last night into this morning. 

[viking72]

Yes, started all-over like brand new out of the box.

[johnt11]

Ok - just so I’m clear on what happened with yours so I can update Fitbit. Mine over the weekend just started working - no reboot of iPhone or ionic. Last night it just stopped again. So yours started randomly working or you rebooted the phone or Fitbit device? 

Thanks for sharing with me 

[SunsetRunner]

I have done everything.

[Neureuter]

Rebooted twice

Sent from my iPhone