No notifications after iOS 12 update

[AlessFitbit]

Update 12/5/2018: I'm sorry to hear some users are still not receiving notifications on iOS 12. We continue to monitor this issue and are working on a resolution. If you haven't already, please try toggling bluetooth on/off and ensure your Apple device is up to date.

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Fitbit Update: 10/17/18

Hey, iOS fam!

Our team is aware of some issues receiving notifications, but more specifically text messages after the iOS 12 update. To all of you having trouble after completing the iOS 12 update, rest assured we are investigating. Thanks for all your reports and troubleshooting efforts.

Please stay tuned for updates. 

[MarcoGFitbit]

Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board. Thanks for taking the time to reply @Neureuter, @SunsetRunner, @Mikeswife1 and @DaveFit1234. 

I appreciate you have come back and provided your feedback. At this moment, I would like to ask you to update the Fitbit app on your phone and let us know if anything changed and if you're still unable to receive text Notifications. 

@SunsetRunner, note that the Fitbit app gets updated regularly in both iOS and Android but they're not usually updated the same day, as the two OS have differente requirements. 

Thanks for your patience and understanding, have a great day. 

[Wsbest]

How would I update the Fitbit app? Would I uninstall and reinstall?

Wavey

[Marycassady]

I still don't get messages that I am getting a call on my cell phone

[Barrysu]

Phone notifications and calendar work.
Text messages do not.

Thank you for trying.

Wag more, Bark less...

Moderator edit: personal info removed

[SunsetRunner]

After using an Apple Watch for 2 days, I've switched back. I was happy to see a software update. It's now taken 2 hours to charge my Apple Watch series 4 on 2.4amp usb... you could charge a Tesla 3 times in that amount of time. 

Well, so far everything seems to be working... I wore it last night and sleep tracking worked. This morning I still got notifications without dropout. However text messages still did not come through. Is it because I have apple watches paired with my iPhone?

I've even tried turning off my "attached" apple watch... but there does not seem to be anything I can do to get iMessages to come through to my watch... 

[vsseym]

It’s because Fitbit don’t work with text notifications since the iOS update 12.1.

They were working on it but think they have given up!

[MarcoGFitbit]

Hello @Marycassady, @Barrysu, @SunsetRunner, and @Wsbest, I hope you're doing well. 

I appreciate you have kept us updated about this situation. I'll make sure to forward this information to our team. Once we have more to share with you, we'll make sure to post it here, in the official Forums. 

@Wsbest, you can check if you have a pending update by going to the App Store app and tap on the Updates tab. 

Thanks for your patience and understanding, have a great day.

[Marycassady]

I have the same question on updating the app. It rreinstalled itself the
other day but I still don't get notifications.

[Wsbest]

I’m still having the same issues as well. App has been updated.

Get Outlook for iOS

[Barrysu]

Same...they're still trying. Rumor has it that the iPhone update 12.1.2 did
not work with Fitbit text notification. I'm currently downloading 12.1.3 in
hopes that maybe something will change..I'll keep you posted.

Wag more, Bark less...

Moderator edit: personal info removed

[Wsbest]

It hasn’t worked for me. Let us know if yours works out.

Wavey

[Barrysu]

No luck for me.

Thank you.
Sent from Barry's World & iOS10 !!!

[psears2]

Mine is now working with new update finally

Sent from my iPad

[Wsbest]

Are you getting text notifications for Alta HR?

Wavey

[Barrysu]

you're getting text on your iPhone X via notifications on Charge 2?

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Moderator edit: personal info removed

[psears2]

I’m getting texts on my Versa with my iPhone 7

Sent from my iPad

[MarcoGFitbit]

Hello @Marycassady, @Wsbest, @Barrysu and @psears2, I hope you're doing well, thanks for continue updating this conversation. 

@psears2, I appreciate you have taken the time to let us know you're now receiving text Notifications on your Versa. For the rest of you, please keep us updated, this is very helpful for us to keep monitoring this situation. 

Thanks again for your patience, I'll be waiting for your next reply. 

[Kat10101]

No texts on my Charge 2 iphone 7s and updated iOS just last night to the
latest and greatest version. Still nothing 😞

[psears2]

It took a long time for mine to update so you may want to try again

Sent from my iPad

[Barrysu]

try what again?

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Wag more, Bark less...

Moderator edit: personal info removed