12-26-2016 10:20
12-26-2016 10:20
I have a charge 2 Fitbit. I have the iPhone 7 with the most recent update of iOS and the Fitbit app. I can get notifications of any kind to work on my charge 2. All the notification settings are on. I've tried deleting the app, forgetting the device, restarting the Fitbit and the phone...nothing! What am I missing?
12-26-2016 13:11
12-26-2016 13:11
Same problem, but with fully updated iPhone 6, 10.2. Nothing sent to Charge 2
@Darcymbates wrote:I have a charge 2 Fitbit. I have the iPhone 7 with the most recent update of iOS and the Fitbit app. I can get notifications of any kind to work on my charge 2. All the notification settings are on. I've tried deleting the app, forgetting the device, restarting the Fitbit and the phone...nothing! What am I missing?
12-26-2016 13:35
12-26-2016 13:35
I have the same problem with my iPhone 7. When attaching my Fitbit to my partners 6s it works fine.
Ive contacted customer support via twitter @fitbitsupport
12-26-2016 14:38
12-26-2016 14:38
I have a charger 2 and keep loosing my notifications. I have tried all the suggestions and nothing works. I have iphone6S
12-26-2016 16:42
12-26-2016 16:42
Hi @Lizabet. I also have a Charge 2 and an iPhone 6. One more suggestion for you. Go into your phone settings. Tap Bluetooth and make sure your Charge 2 is listed.
- If it is not, you will have to pair your phone to the Charge 2,
- If it is listed, tap the little "i" in the circle to the right. Tap Forget this Device, then re-pair the Fitbit to your phone. That should do it. Please let me know if it works.
12-26-2016 17:13
12-26-2016 17:13
12-26-2016 18:57
12-26-2016 18:57
I am having the same problem with my iPhone 6s Plus. I have called customer support and they couldn't figure it out. So I am waiting on a call from the step up tech support team.
12-26-2016 19:07
12-26-2016 19:07
12-26-2016 19:22
12-26-2016 19:22
10-19-2019 07:41
10-19-2019 07:41
I have a android and it won't recieve texts either...ive been trying for so long to get this fixed and I'm about to give up it IS VERY FRUSTRATING
10-19-2019 08:55
10-19-2019 08:55