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Not Counting All My Steps on App

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‎04-25-2016 19:25

‎04-25-2016 19:25

My Fitbit Charge HR is wonderful; however, it hasn't been tracking my steps correctly on the app the past few weeks. Even when I sync it, the app will still show thousand of steps less than I actually got. Last week, I got over 10,000 steps one day, and it said I got 3,000. It's making me last on my friends list and it won't give me badges even when I earn them. Thank you in advance!
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‎04-25-2016 19:28

‎04-25-2016 19:28

I actually hadn't synced it all the way, so that's why it was acting up. User error, sorry!

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‎04-25-2016 19:28

‎04-25-2016 19:28

I actually hadn't synced it all the way, so that's why it was acting up. User error, sorry!
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