Not Receiving Notifications

[AshleyGG]

I’m no longer receiving notifications on my Fitbit versa. I tried restarting, syncing, and reconnecting to Bluetooth. Help! This is the main reason I wanted the watch.

[SteveH · Accepted solution]

Fitbit has a troubleshooting guide for missing notifications at https://help.fitbit.com/articles/en_US/Help_article/1610/

Hopefully, this will help you get back on track

[CopperCoin1966]

 I’m not receiving any type of text messages or emails on my brand new versa light. I have spent over two hours troubleshooting mine, and over 2 1/2 hours on the help for him with still nothing solved. I have looked at everything and tried everything with no solution. Did anything for you work yet?

[AshleyGG]

That worked. Thank you!

[AshleyGG]

Yes! I tried the troubleshooting solutions. Not sure exactly which worked but I went through all the steps and now it’s fine.