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Not counting steps as I walk

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‎05-04-2016 09:20

‎05-04-2016 09:20

Since the recent update, it is no longer counting my steps as I walk - I have to go in and tell it to sync. And since the sync now button isn't on the dashboard, that is very inconvenient. Is this going to be changed back?
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‎05-04-2016 13:18 - last edited on ‎01-29-2026 07:31 by Fitbit Moderator

‎05-04-2016 13:18 - last edited on ‎01-29-2026 07:31 by Fitbit Moderator

Hi @Donnalu its great to see new members around the Community! Smiley Very Happy Hmmm sounds pretty weird that since the update you are having issues with your tracker 'cause it is not counting your steps. So in order to fix this I suggest you to perform a restart of your tracker by following the instructions on @SunsetRunner's post. 

Let me know if that works! 

Heydy | Community Moderator, Fitbit
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